BPO Specialists · Lahore, Pakistan · Est. 2017

We Scale
Your Business
With Precision.

Sales, customer support, and operational management for service-driven businesses worldwide. 7+ years of measurable, structured results.

Explore Services
7+
Years Experience
72%
Conversion Lift
62%
Cost Reduction
ROI vs In-House
SELLOSERVE SALES CONVERSION +72% avg. first 6 months CUSTOMER SAT. +85% satisfaction increase COST REDUCTION –62% vs in-house team ROI 3× Return proven performance +96%
S BPO SALES +72% SUPPORT 24/7 OPS CRM 7+ YEARS LAHORE PAKISTAN SERVING WORLDWIDE
Who We Are

An Operational Extension
of Your Business

Selloserve is a dedicated BPO company with over 7 years supporting service-driven and e-commerce businesses globally. We specialize in customer sales, support, and operational management.

We position ourselves not as an outsourced vendor — but as an operational extension of your business, integrating directly into your workflows, CRM systems, and performance standards.

NZ
Numa Zaka
Founder & CEO, Selloserve
Sales Customer Support Operations 24/7 Global
What We Do

Three Pillars of
Operational Excellence

Each engagement structured around performance metrics and continuous improvement — not just headcount delivery.

01
Sales & Revenue Support

Revenue-focused inbound and outbound campaigns with proven conversion frameworks across USA and UK markets.

  • Inbound & outbound calls
  • Lead nurturing & follow-up
  • Appointment setting
  • Retention campaigns
  • Energy sales
02
Customer Support

Multi-channel service that builds loyalty, resolves issues swiftly, and strengthens your brand reputation around the clock.

  • Multi-channel service
  • Order processing & tracking
  • Billing assistance
  • Complaint resolution
  • 24/7 availability
03
Operational Management

Backend operational infrastructure with CRM oversight, workflow coordination, and structured process documentation.

  • CRM management
  • Workflow coordination
  • Admin operations
  • Process documentation
  • KPI reporting
Industries Served

Deep Experience Across
Key Verticals

Proven track record across diverse industries and global markets — USA, UK, and beyond.

Discuss Your Industry INDUSTRY COVERAGE Call Centre (USA/UK) B2B & B2C Moving & Storage Telehealth Creative Media Digital Operations Enterprise SMB Startup
Call Centre Campaigns

USA & UK B2B and B2C outbound and inbound — lead gen, appointment setting, direct sales.

Telehealth

Patient intake, appointment setting, billing coordination with HIPAA-sensitive protocols.

Moving & Storage

Quote gen, follow-ups, booking confirmations where response time drives revenue.

Creative Media

Lead conversion, CRM, contract follow-ups for photography & videography studios.

Performance

Results That
Speak Clearly

Average improvements reported by clients within the first 6 months.

72%
Conversion Increase
8wk
Full Integration
ROI vs In-House
24/7
Operations
KPI Benchmarks — First 6 Months
Sales Conversion Rate+72%
Customer Satisfaction Score+85%
Lead Follow-Up Rate+90%
Response Time Reduction–65%
Operational Cost Reduction–62%
Revenue Growth — 8 Quarters
+96% Q1 Q8 With Selloserve Without
How We Work

Structured Integration
From Day One

A disciplined engagement model ensuring smooth integration and measurable performance across every phase.

01
Discovery

Analyse workflows, customer journey, and operational bottlenecks unique to your business.

02
Alignment

Systems, scripts, KPIs, and CRM configured precisely to your business objectives.

03
Team Assignment

Dedicated team onboarded and trained to your specific standards and brand voice.

04
Go Live

Your Selloserve team launches fully integrated with real-time reporting from day one.

05
Optimisation

Continuous monitoring and iterative improvement for sustained performance growth.

Core Values

Six Principles
Behind Every
Engagement

These principles guide every decision, every interaction at Selloserve.

INTEGRITY DISCIPLINE CLIENT TRUST GROWTH ACCOUNT.
01 — CLIENT
Client-Centric Focus

Your growth objectives define our benchmarks. We measure success by your outcomes, not activity metrics.

02 — INTEGRITY
Integrity

Transparent communication at every level — no surprises, no hidden costs, no shortcuts.

03 — ACCOUNTABILITY
Accountability

Full ownership of results. Performance tracked and optimised with complete transparency.

04 — IMPROVEMENT
Continuous Improvement

We evolve with your business, adapting strategies for sustained long-term performance.

05 — PARTNERSHIP
Long-Term Partnership

We build reliability beyond contracts — a trusted operational extension of your team.

06 — DISCIPLINE
Discipline & Consistency

Structured workflows and consistent execution across every shift, every interaction.

Data Protection

Security Built Into
Every Layer

Protecting client data is not a policy — it is a culture embedded across all physical and digital infrastructure.

CCTV AES-256 NDA RBAC GDPR HIPAA
CCTV Monitored

24/7 surveillance. Footage accessible only to senior management.

AES-256 Encryption

All client data encrypted in transit and at rest to industry standards.

USB Ports Disabled

Prevents any unauthorised data extraction across all workstations.

Role-Based Access

Access logged and revoked immediately upon offboarding.

NDA-Bound Team

Every team member signs comprehensive NDAs before any data access.

GDPR & HIPAA

Operating under globally recognised compliance standards.

GDPR Aligned
HIPAA Sensitive
AES-256
NDA Protected
24/7 Monitored
Why Selloserve

More Than Cost Savings —
A Growth Engine

01
Global Market Expertise

7+ years supporting service-driven businesses across diverse industries worldwide.

02
Performance-First Mindset

We actively increase measurable revenue and conversion outcomes — not just cut costs.

03
Systems, Not Just Staffing

We build scalable operational frameworks tailored to your business.

04
CRM & Workflow Integration

Seamless integration into your existing tools with minimal onboarding friction.

05
Transparent Reporting

Regular KPI reports and open channels keep you in full control at all times.

Cost Comparison — In-House vs Selloserve
Recruitment$12,000Included
Training$5,000Included
Payroll$6,500 /mo−60%
Infrastructure$4,000 /moIncluded
Management$8,000 /moSelf-Managed
Total Savings 62%
Scalable Model

Grow or adjust support capacity based on seasonal demand or business milestones — no overhead delays.

Contact

Ready to
Grow With
Confidence?

Let's discuss how Selloserve can become a trusted extension of your team — structured, accountable, and long-term.

Lahore, Pakistan — Serving Businesses Worldwide
24/7 Global Operations
Send a Message